Stable foundation
A wide stabilizer bar and anti-slip feet help create a dependable base.
Official JIASHCHE product support
Confidence at every step.
Product information, safety guidance and responsive support for your JIASHCHE telescopic ladder.
US customer careCase trackingSafety-first support
Telescopic support centerProducts · Manuals · Customer care
How can we help?
Start with what you need.
Designed for real work
Practical details. Clear support.
Our support center connects each question to the right product, purchase channel and issue type, so our team can understand the problem faster.
Explore product support →Compact storage
A securing strap and integrated carry handle simplify transport and storage.
Purposeful controls
Choose the product family that matches your one-button or individual-rung locking system.
Product essentials
Know the ladder before you climb.
Check the rails, rungs, locks, stabilizer and feet before every use. If anything looks damaged or does not lock positively, stop using the ladder and contact us.
View safety resources!
Safety comes first
Do not use a ladder that does not lock securely.
Stop use immediately if a rung, lock, rail or stabilizer appears damaged or behaves unexpectedly.
Need a person?
We are here to help.
Send product questions, photos and supporting information to our customer care team.
xcyouta@gmail.com